6win app Terms & Conditions

By accessing the 6win app website, downloading or using any associated application, registering a player account, or placing a wager on any game or sports market offered through the Platform, you unconditionally accept and agree to be bound by these Terms & Conditions in their entirety, together with our Privacy Policy and Responsible Gaming Policy, both of which are incorporated into these Terms by reference.

These Terms apply to all forms of use of the 6win app Platform, whether accessed via a desktop web browser, a mobile browser on an Android or iOS device, or any other interface through which 6win app services are delivered. The Platform is operated as an entertainment service targeting adult players in Bangladesh. 6win app does not represent or warrant that its services are lawful or accessible in all jurisdictions. It is the Player's sole responsibility to ensure that accessing and using 6win app complies with the laws applicable in their location.

If you are accessing 6win app on behalf of a third party, you represent and warrant that you have that person's authority to bind them to these Terms. The 6win app Platform, including all games, betting markets, payment processing features, promotional materials, and customer support services, is provided "as is" and subject to availability. We reserve the right to modify, suspend, or withdraw any part of the Platform at any time without prior notice, except where such notice is specifically required by applicable law.

Your acceptance of these Terms also constitutes your acknowledgement that gambling carries inherent financial risk and that the Platform's games and betting markets are intended for entertainment purposes only. 6win app bears no responsibility for any financial loss you incur as a result of using the Platform, provided that such losses result from normal and fair operation of games and betting markets in accordance with these Terms.

Access to and use of 6win app is subject to the following eligibility requirements, all of which must be satisfied at the time of registration and maintained continuously throughout the period during which you hold an active account:

• You must be at least 18 years of age at the time of registering your account. This requirement is absolute and non-negotiable. There are no exceptions.
• You must be a natural person (not a corporation, trust, partnership, or other legal entity). Player accounts may only be registered and operated by individual human beings acting in their own capacity.
• You must not be registered as a self-excluded player on 6win app or any affiliated platform. If you have previously self-excluded and your exclusion period has not expired, you are not eligible to create a new account.
• You must provide accurate, truthful, and complete information during the registration process and keep that information up to date throughout the lifetime of your account. Providing false information, including a false date of birth, constitutes a material breach of these Terms.
• You must not be acting as an agent for, or on behalf of, any other person when registering or operating a 6win app player account.

6win app takes its age verification obligations seriously. We reserve the right to request documentary proof of age — such as a national identity card, passport, or other government-issued document — at any point during the account lifecycle, including at the time of registration, prior to processing any withdrawal, or at any other time we consider it necessary. Failure to provide satisfactory age verification documentation within a reasonable period will result in account suspension and may result in permanent closure.

Any account found to have been registered by or on behalf of a person under the age of 18 will be immediately closed. Any deposits made to such an account will be refunded to the original payment source wherever technically feasible. Any winnings accumulated in an underage account will be forfeited in their entirety. 6win app reserves the right to take further action, including reporting to relevant authorities, in cases of deliberate misrepresentation of age.

To access the full range of 6win app services, including placing wagers, making deposits, claiming bonuses, and requesting withdrawals, you must register a player account. Registration is free of charge and open to eligible individuals in Bangladesh. The registration process requires you to provide certain personal information, including but not limited to your full legal name, date of birth, residential address, email address, and mobile number. All information provided must be accurate and must correspond to the details on your official identification documents.

Single Account Policy

Each individual is permitted to hold only one registered account on 6win app at any given time. If you already hold an active account, you must not register a second account, whether under your own name, a pseudonym, or any variation of your personal details. Duplicate accounts will be closed upon detection. If you have forgotten your account credentials, please use the account recovery process or contact the support team at [email protected] rather than registering a new account.

Account Verification (KYC)

As part of our commitment to player security and responsible gaming, 6win app operates a Know Your Customer (KYC) verification process. You may be required to submit one or more of the following documents to verify your identity and payment methods:

• A copy of a valid government-issued photo identification document (e.g., National ID card, passport, or driving licence).
• Proof of residential address dated within the last three months (e.g., utility bill or bank statement).
• Evidence of ownership of the payment method used for deposits (e.g., a screenshot of your bKash or Nagad account showing your registered mobile number).

Verification documents must be submitted in clear, legible digital format. 6win app reserves the right to refuse or delay withdrawals until verification has been completed to our satisfaction. We may also request additional documentation where we have reasonable grounds to believe that account security, fraud prevention, or responsible gaming considerations require it.

Account Credentials and Security

You are solely responsible for keeping your account username and password confidential. You must not share your credentials with any third party. 6win app strongly recommends enabling two-factor authentication on your account for additional security. If you suspect that your account has been accessed without your authorisation, you must notify us immediately by contacting [email protected]. 6win app will not be liable for any losses arising from unauthorised access to your account where such access results from your failure to maintain the security of your credentials.

All financial transactions on 6win app are conducted exclusively in Bangladeshi Taka (BDT). The Platform accepts deposits and processes withdrawals via the following payment methods: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank (DBBL), BRAC Bank, City Bank, and Islami Bank. The availability of specific payment methods may vary from time to time, and 6win app does not guarantee the continuous availability of any particular payment provider.

Deposit Rules

• The minimum single deposit amount is ৳200.
• Deposits are credited to your 6win app account balance promptly upon confirmation from the payment provider. Processing times vary by provider but are typically near-instantaneous for bKash and Nagad transactions.
• Deposits must be made only from payment accounts registered in your own name. Third-party deposits are strictly prohibited. Any deposit identified as originating from a payment account not registered to the account holder may be reversed and the associated account suspended pending investigation.
• 6win app does not impose deposit fees. However, your payment provider may apply their own transaction charges. You are responsible for any fees levied by your chosen payment provider.

Withdrawal Rules

• Withdrawals may only be processed to a payment account registered in the same name as the 6win app account holder. Withdrawals to third-party accounts are not permitted under any circumstances.
• Before a withdrawal can be processed, your account must have completed KYC verification. Unverified accounts will not be able to withdraw funds.
• 6win app targets an average withdrawal processing time of 15 minutes for standard transactions conducted during normal operating hours. Processing times may be longer during periods of high transaction volume or where additional security checks are required.
• Bonus funds are subject to wagering requirements before they can be withdrawn. The specific wagering requirements applicable to each bonus are set out in the relevant promotion terms.
• 6win app reserves the right to conduct additional security checks on any withdrawal request. In such cases, we may request supporting documentation and will notify you of the delay by email or live chat.

6win app offers a range of bonuses and promotional offers to eligible players from time to time. These may include welcome bonuses, reload bonuses, free spins, cashback offers, tournament prizes, and seasonal promotions tied to events such as BPL, IPL, Eid, and Pohela Boishakh. All bonuses and promotions are subject to the specific terms attached to each offer, as well as the general bonus rules set out in this section.

• Bonuses are awarded at the sole discretion of 6win app and may be withdrawn or modified at any time without prior notice, subject to any commitments already made to individual players.
• Each bonus offer will specify the applicable wagering requirement — the number of times the bonus amount (and in some cases the deposit amount) must be wagered before the bonus or any winnings derived from it can be withdrawn. Wagering requirements must be met within the time limit specified for each offer.
• Unless explicitly stated otherwise in the offer terms, bonuses may only be used on the games and markets specified in the promotion. Using bonus funds on excluded games will not count toward the wagering requirement.
• Only one bonus may be active on your account at any given time, unless a specific promotion explicitly permits the stacking of multiple bonuses.
• Bonus offers are intended for personal, recreational use only. Any use of bonuses in a manner that 6win app determines to be exploitative — including, but not limited to, coordinated bonus abuse, arbitrage betting, or the use of automated systems — will result in forfeiture of the bonus and associated winnings, and may result in account closure.
• 6win app reserves the right to require players to make a minimum qualifying deposit before a bonus is credited. The qualifying deposit amount will be specified in the relevant offer terms.

Players are encouraged to read the full terms of any promotion before opting in. If you have a question about the terms of a specific bonus, the 6win app support team is available 24/7 via live chat or at [email protected].

6win app provides access to a range of gaming products including live cricket betting, live casino games, RNG casino games, slots, and instant games. Each game category operates under its own specific rules, which are available within the game interface or upon request from the support team. The following general principles apply across all game types available on the Platform.

Sports Betting

All cricket and sports betting markets on 6win app are settled in accordance with the official result as determined by the relevant governing body (e.g., ICC, BCB, BCCI). 6win app reserves the right to void any market where the integrity of the event is in question, where a technical error has affected odds, or where the market was opened or settled in error. In-play betting markets close at the moment play begins on the relevant event; any bets placed after this point may be voided. Odds are subject to change without notice prior to market closure.

Casino & Live Dealer Games

Casino games, including slots, RNG table games, and live dealer titles from Evolution Gaming, Ezugi, Pragmatic Play, Microgaming, and NetEnt, operate under the rules defined by the respective game provider. 6win app is not responsible for the rules or payout structures of individual games beyond making them available on the Platform. Return-to-player (RTP) percentages and game rules are available within each game's information panel.

Disconnection Policy

In the event of a disconnection during a game round — whether caused by your internet connection, your device, or a temporary Platform outage — 6win app will endeavour to settle the round based on the game state at the point of disconnection. If a round cannot be settled due to a technical failure on our side, the wager will be refunded. 6win app is not liable for disconnections caused by your internet service provider, device malfunction, or circumstances outside our direct control.

The following conduct is strictly prohibited on the 6win app Platform. Engaging in any of the following activities constitutes a material breach of these Terms & Conditions and may result in immediate account suspension, permanent closure, forfeiture of balances, and referral to relevant authorities where appropriate:

• Providing false personal information during registration, KYC verification, or any other interaction with the Platform, including misrepresentation of age, identity, or location.
• Operating multiple accounts simultaneously or sequentially, or operating an account on behalf of another person.
• Exploiting bonuses or promotions in a manner that the Platform determines to be abusive, including but not limited to systematic low-risk wagering to meet wagering requirements, coordinated multi-account bonus farming, or use of automated scripts.
• Colluding with other players in casino games or on sports betting markets to gain an unfair advantage, including sharing hole cards in poker, coordinating bets to manipulate market outcomes, or any other form of collusive play.
• Using software tools including bots, scrapers, automated betting systems, or any other form of artificial intelligence or machine automation to interact with the Platform in place of genuine human play.
• Engaging in or facilitating match-fixing, spot-fixing, or any other form of sports event manipulation in connection with markets available on 6win app.
• Money laundering — using the Platform to deposit, layer, or withdraw funds derived from illegal activity, or using the deposit and withdrawal functions to cycle funds without genuine gaming activity.
• Threatening, abusing, or harassing 6win app staff, customer support agents, or other players through any channel.
• Attempting to access Platform systems, databases, or servers through unauthorised means, including SQL injection, brute-force credential attacks, or exploitation of software vulnerabilities.

6win app reserves the right to determine, in its reasonable discretion, whether a player's conduct falls within the scope of prohibited activities described above. Our decisions in such matters are final, and we are under no obligation to disclose the specific evidence or reasoning behind account actions taken in response to prohibited conduct.

6win app reserves the right to suspend or close any player account at any time, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms & Conditions, the Privacy Policy, or the Responsible Gaming Policy.
• Failure to complete KYC verification within the timeframe requested.
• Engagement in or suspected engagement in any form of prohibited conduct as described in Section 07.
• Where we are required to do so by applicable law, regulatory instruction, or court order.
• Where we have reasonable grounds to suspect fraudulent activity, money laundering, or identity theft in connection with the account.
• Where you have requested self-exclusion under the Responsible Gaming Policy.

Voluntary Account Closure

You may request the closure of your 6win app account at any time by contacting the support team at [email protected]. Before your account is closed, any remaining verified balance will be processed for withdrawal to your registered payment method, provided that all wagering requirements applicable to bonus funds have been met. Bonus balances that have not met the applicable wagering requirements will be forfeited upon voluntary account closure.

Effect of Closure

Upon closure of your account — whether voluntary or initiated by 6win app — you will lose access to all Platform services including your game history, transaction records, and any active bonuses. 6win app will retain your account data for the period required by applicable law and our internal data retention policies, as described in the Privacy Policy.

To the maximum extent permitted by applicable law, 6win app shall not be liable to you for any direct, indirect, incidental, special, or consequential losses or damages arising from your use of or inability to use the Platform, including losses arising from technical failures, game errors, payment processing delays, or actions taken in accordance with these Terms.

6win app makes no warranty, express or implied, that the Platform will be available on an uninterrupted basis, free from errors, or that any defects will be corrected within any specific timeframe. Planned maintenance windows will be communicated where possible, but emergency maintenance may be conducted without prior notice.

These Terms & Conditions represent the entire agreement between you and 6win app with respect to your use of the Platform and supersede all prior agreements, representations, and understandings. If any provision of these Terms is found to be unenforceable under applicable law, that provision will be severed from the rest of the Terms, which will continue to have full force and effect.

Failure by 6win app to enforce any right or provision of these Terms on any occasion shall not constitute a waiver of that right or provision on any subsequent occasion. All intellectual property on the 6win app Platform, including but not limited to the brand name, logo, software, game content, and website design, remains the property of 6win app or its licensors and may not be reproduced, distributed, or used for any commercial purpose without prior written consent.

For any questions regarding these Terms & Conditions, please contact the 6win app support team at [email protected]. The support team operates 24 hours a day, seven days a week, in Bangladesh Standard Time (BST, UTC+6).